UrTechMate Inc.,dba 'wallstech' is a US based company with wholly owened support center in India. Our services allow your organization to provide more effective and efficient customer service. By increases the ability of customers to find the answers they need quickly 24/7, without ever having to contact a manufacture direct with record and email ticket copy send directly to manufacture.
Our Call center will provide support to all your customers seeking information about your products 24x7 reducing your operating costs and increase ROI.
- Web customer support portal reduces call volume by allowing customers to get live operator and get there answer right then.
- Provide an Customer direct access to all Train Techs 24/7 365 days
- Centralize all your call center documentation
- Capture important company knowledge for internal/external use
- Effectively respond to repeat issues
- Quickly train new support staff and ensure information is not lost when an employee leaves.We handle support team,No hassle No HR Department because everything is done by us onsite for YOU.
Benefits of a third Party 1st Level Support